Proudly Serving the Lehigh Valley since 1988

Testimonials

Providing Outstanding Customer Service in the Lehigh Valley Since 1988

I have Curtis Total Service do my yearly inspections for my heat pump, electrical and plumbing. I am with them now 4 years and can't say enough good things about the company and its workers. From carol and debbie answering the phone to all the technicians, a very p professional and knowledgeable staff. Jason was here most recently to do an electrical inspection. Because Curtis inspects yearly we nip any problems early on and take care of any problems that happen. some people may say Curtis is costly but not when you check other companies and what you get for your money. My home is safe and well maintained through Curtis. I highly recommend Curtis Total Service.

Bonnie Klein – Bath, PA

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I had this company for a second time.......the fellow that came the first time, was here today. He is so knowledgeable and personable, that I hope if need be, I can have him come again!!! His persona is so down to earth it almost makes me want to wish everyone was like that!! The company is extremely fair in pricing and so many other ways...keep on being better than most!! I just can't say enough ......

Sarah – Easton, PA

Great Service!

Quick response times, friendly staff, quality work! We have used Curtis Total Service twice now and are completely satisfied!

Kevin W – Allentown, PA

Excellent service

I had a new central AC unit installed. New plumbing fixtures installed and old lead pipes replaced. New electric service installed and new outside outlets installed. Excellent service. Good price. Courteous staff.

J.P.E. – PA

Personable, friendly, and technically very competent

Jacob E. was our plumbing tech on a recent series of repairs. He was excellent - personable, friendly, and technically very competent. We were very comfortable having him visit our home. Jacob is a very good representative for your company. Thank you.

L.H.

I will definitely recommend them to my family, friends, and clients in the future!

Our A/C unit had been on the fritz for over a year. We had another technician come out last year for a service and to give us a price to replace the entire system. Well, it finally died last week. I called Curtis Total Service and they had Matt, their HVAC technician come out the next day. He was very knowledgeable and forthright. We needed a new system and he gave us an estimate on the spot. The estimate was considerably lower than the earlier one we were given, and it included a top of the line system. Since it was the middle of the summer with 90 degree temps, he said he can have his emergency crew out the next business day. I was amazed when 4 service trucks arrived, on time, as promised. Throughout the day, about 8 employees worked non-stop to remove and replace our A/C. And even though it was well over 100 degrees in our attic, there was never one complaint from any of the workers. They were all very kind and answered all of our questions in detail. I will definitely recommend them to my family, friends, and clients in the future!

Sampson Properties, LLC

Satisfied again

You always get what you pay for and with Curtis, that is what you get. Somethings may cost a little more, but you get a lot more service with Curtis. They come out on time, get the work done, clean up and you're back to normal

S.T.

Outstanding

My heat pump died in the middle of a heat wave. Response time was great and when it was determined that I needed a new heat pump it was quickly installed and I was back to a cool house. Matt was great and all the gentlemen who did the work were professional, respectful, knowledgeable, and took care of make sure my house was left as clean as when they started.

E.G.

Trusted the service recommendations

The service tec was professional and knowledgeable.

J.C.

Basement drain was clogged

Scott was wonderful and we were very pleased with the service.

G.M.

Tec was courtieous

Fixed probleb. checked to make sure system was working

G.F.

Total knowlege impressive

Technician was extremely helpful and helped us explore all our options.

M.B.

Awesome

diagnosed and fixed a sewage problem that has been ongoing for almost 10 years!!! great job guys!!!

M.K.

Great response - very professional

Felt all aspects were handled professionally, from scheduling to completion. I did feel pricing was a little higher than I expected, but the professional way the staff and service technician handled the call and service was worth a premium.

J.C.

we are happy with their service, and we'll be using them again in the future.

I think they do a great job. We have a contract with them, and they come out annually to do routine maintenance on our HVAC unit. So far, our HVAC unit is running well. When the service technicians do the routine maintenance, they arrive on time, they are friendly when speaking with us, and they make sure to get everything done quickly and without causing us any hassles. Overall, we are happy with their service, and we'll be using them again in the future.

M.S.

This is one company you should 100% trust.

This is one company you should 100% trust. Their crews are very technical and explain every step taken with the home owner. It is actually a company that when you call you get to speak to a person who is very nice and understanding. This company strives to hire our veterans.

J.P.

The staff and repair people are always professional and courteous.

I have had several service calls with Curtis and always have had a good outcome. The staff and repair people are always professional and courteous. And best of all, I've never had to call anyone else to fix a supposedly repaired plumbing problem as I have in the past. That's a very good thing!

J.B.

Always professional, capable and pleasant.

Jacob arrived as promised and reviewed the equipment efficiently and completely. Good to see him again. As has been my experience, the individuals at Curtis are always professional, capable and pleasant.

J.A.

Excellent Work!

I was glad for the recommendation by a neighbor to use Curtis for replacing my heating and cooling systems. Surely, I was not disappointed! The men who installed my new systems were very knowledgeable, polite, and went beyond expectations in their quality work, including cleanup.

J.G.

They left everything inside and outside immaculate.

I was completely pleased and satisfied with Curtis Total Service for the outstanding work they did installing my new electric heat pump (air and heat combined) on Sept. 26, 2016. All three techs were professional, courteous, knowledgeable and efficient. They even removed an old overgrown rose Bush that was encroaching on the space needed for the new outdoor air unit. They left everything inside and outside immaculate. I highly recommend this company to everyone and will definitely utilize their services for any future problems that may arise. Their work is impeccable. Thanks Curtis Total Service!

C. E.

I highly recommend Curtis Total Service!

There are truly remarkable and wonderful people in the world yet, never lose hope. We recently had a basement overflow from the water system and we could not afford a plumber. I called around to various places and was told I had to pay when services were rendered. I ran into a lot of rude customer service people for this problem and was very discouraged. Calling around and explaining my situation and asking for billing is degrading enough in itself. I reached Curtis Total Service and spoke to Rich P***** explaining my situation and out of the kindness of his heart and my situation, he showed compassion for me. Sent his workers out in 30 minutes and everything is wonderful again. Jacob and Scott were very friendly and very informative and did the job in no time. I cannot say enough how compassionate Rich was to me, and how much I appreciate what he did. I was in tears talking to him over the phone, that is how grateful I was that he would work with me on getting my 4 day old problem solved. It's bad enough to sit and listen to rudeness to you over the phone from many many companies in the area and to get such compassion from Rich, I was overwhelmed and so very grateful. They did an excellent job and I am very pleased with the knowledge of this company's employees. I highly recommend Curtis Total Service!

Former Customer

Awesome customer service

A/C Broke Down on Hottest Day of the Year Awesome customer service. Came that day, and even two hours early and called to confirm. Fixed and repaired the same day. I did call other repair services prior because I was new to the area. They said it would be 4 weeks!! Yes, 4 weeks! I came across this company via their website and it was the best thing that could have happened! How often does that happen?? I can't thank this company enough for their excellent service. I am a super happy customer.

Ann M.

I highly recommend Curtis Total Service. They provided great service.

I had a new AC installed and it was a great experience from the beginning. I worked with the tech on the contract and he was straightforward and responsive to my questions/concerns. They were able to get a new AC installed the next day. The job completed timely and the workers cleaned after themselves and hauled all the garbage with them upon leaving. I highly recommend Curtis Total Service. They provided great service.

Sam H.

They arrived on time.

I’ve used Curtis Total Service for a few repairs in the past. When my sewer line clogged, I gave them another call. They arrived on time like usually and snaked my line. I saved a few dollars by being a member of their gold card program too.

Thomas V.

I would highly recommend them.

I am a Gold Card Program Member for Curtis Total Service so I used them a number of time on various plumbing work. This past week I need help on my heating unit when it wasn't blowing warm air. The technician arrived on the same day that service was needed. He fixed my equipment and I received a good discount for being apart of their gold card program. I would highly recommend them.

Mary J.

I would recommend them to anyone for any plumbing problem

On time, prompt and polite. I found a coupon online and saved some money too. I would recommend them to anyone for any plumbing problem

J. I.

It was a very pleasant experience.

I had a new water heater installed and the installation took roughly 1.5 hours and this included complete removal of the old unit and cleanup. The plumber already had the unit on his truck and that helped with the speed of install. It was a very pleasant experience.

H. H.

My air conditioning works better than it ever has before! Highly recommend.

I called Curtis Total Service due to a leaking air conditioner right before the weather turned extremely hot. They were able to come out the same afternoon and provided me with my options and gave me a written estimate. I decided to replace my unit and the workers said they could have it down tomorrow. They showed up on time and did a great job with installation. My air conditioning works better than it ever has before! Highly recommend.

SAM W.

I highly recommend them.

We had a problem with our furnace turning off randomly. We got a quote from two companies, both of which were expensive. And, the techs they sent to our house were.... shady looking at best. Then we contacted Curtis Total through their site. The heating tech was dressed well, professional. He fixed the problem in a bout a half an hour and we haven't had any trouble since. I highly recommend them.