Frequently Asked Questions
How long has your company been in business?
Curtis Total Service has been proudly servicing the Lehigh Valley area since 1988.
Do you offer 24/7 service?
Yes. We are open 24/7 for emergency service with on call technicians
Are your technicians trained?
Yes. Our skilled and courteous technicians are fully licensed, insured and up-to-date with all the latest install techniques. In fact, each CTS technician has a mandatory year-round 100 hours of training per year to ensure that they are to date on skills.
Do your technicians wear uniforms and/or I.D. badges?
Yes. All of our technicians wear uniforms and I.D. badges to identify them as Curtis Total Service technicians.
Do you background check your employees?
Yes, every Curtis Total Service employee has a full background check and are periodically drug screened.
Will your technician provide me with options?
Our skilled technicians will provide multiple options to best service your needs. We offer secure set pricing to our customer by giving you the best price per job up front before any work is completed. We stand behind our price, no matter how long the task actually takes to complete the work.
Do you prep each job site?
We respect our customers’ homes and property. Every time our technicians visit your home, they wear protective booties to protect your homes’ flooring and will treat you and your property with respect. After the work is completed, our technicians will leave the job site immaculate and place as it was
Can you perform same day work?
Yes. Each Curtis Total Service is equipped with a fully-loaded truck to handle the majority of services we offer. This is done to ensure that time is not wasted with multiple trips to our shop or suppliers.
Do you offer financing?
Yes. Curtis Total Service offers affordable and flexible financing for any repair, service or emergency you may face.
What services do you offer?
Everything Under Your Roof!
Leave a question and we will get back to you 8-5 Monday through Friday.
For emergency services call us or Fill out the form Mon- Fri 8-5.
Call us at (610) 709-6565 or fill out the following form to get in touch with our team!